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SPRING SALE! Flat Rate Shipping Across Canada / Free Shipping for Canadian Orders over $75!

Politique d'expédition

 

COVID-19 Update

Due to the overwhelming demand for deliveries across Canada, as well as modified practices by our creative partners to keep their environments and customers safe, customers should anticipate parcel delays for the foreseeable future. Canada Post is responding to unprecedented parcel volumes and has suspended all service guarantees, including Express post.

Therefore, we are unable to give you an accurate estimate of your parcel's arrival date. Please use the provided tracking information to check online for the most up to date information on the shipment. Delays of several days or even weeks are not uncommon at this time. We appreciate your patience and understanding.

 Also, please keep in mind that our artisans also run into supply issues from time to time, which may further contribute to delays.  

We will do our best to keep you informed regarding the status of your order, but if you have any questions or concerns, please contact us at customerservice@snowhappy.ca.

Free Shipping on Qualifying Parcel Orders of $75 or More - Canada Only

  • The free parcel shipping offer applies to snowhappy.ca orders only.
  • Only items listed as available for parcel shipping qualify for the promotion.
  • The Free Shipping offer is subject to change without notice.
  • To qualify for free shipping, your order must total $75 or more after any discounts or promo codes are applied, and before any taxes, fees, or shipping charges are added.
  • Free shipping applies only to shipping addresses in Canada. Existing parcel shipment restrictions to remote locations may still apply. See full Shipping Policy below for more details.
  • Oversize items needing to be delivered via freight carriers and/or Snow Happy's delivery items are not eligible for free shipping.
  • Products with pricing noted to already include shipping will not receive a discount.
  • Free shipping will not apply if any purchase of an eligible item is cancelled, resulting in a total purchase of less than $75.

 

How & When Parcel Shipping Orders are Shipped & Delivered 

  • Parcel shipping orders are shipped directly to the shipping address you have provided (we cannot ship to PO Boxes at this time).
  • Orders ship via standard ground shipping usually within 1 business day from the time your order is placed.
  • Shipment will usually arrive 2-3 business days after the order has shipped for most destinations. Transit time may be longer to remote addresses.
  • Normally, shipment(s) are scheduled to arrive Monday to Friday, between 8 am and 5 pm local time.
  • Smaller shipments made by courier may be left at your door.
  • Multiple items may be shipped separately due to size or availability and may arrive at different times.
  • Purchases from snowhappy.ca are shipped to domestic destinations and can also be shipped to destinations outside of Canada; standard international shipping rates will apply unless specified.